At Urban Ease Wear, we prioritize seamless delivery to ensure your carefully selected fashion essentials arrive promptly and in perfect condition. Our fulfillment team processes orders with meticulous attention, whether you're refreshing your wardrobe with everyday staples, upgrading your activewear collection, or preparing for a special occasion. All items undergo quality checks before being securely packaged for transit, reflecting our commitment to both style and reliability.

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks may extend processing by an additional 1-2 days—rest assured, we'll notify you if your order requires extra time.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

We currently ship to over 50 countries across North America, Europe, and select Asia-Pacific regions. Some remote locations or areas with customs restrictions may be excluded. During checkout, our system will verify your address eligibility. For inquiries about specific destinations, contact our support team prior to ordering.

Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. Monitor your package's journey directly through the carrier's portal or via your account dashboard. Notifications are sent at key milestones, including dispatch and out-for-delivery updates.

While rare, delays can happen due to weather, customs, or carrier issues. If your tracking shows no movement for 5+ business days or exceeds the estimated delivery window, contact us at [email protected] with your order number. For lost packages, we initiate carrier investigations after 15 business days and provide solutions per our Refund Policy.

International orders may incur customs fees determined by your local authorities. These charges are the customer's responsibility and are not included in your order total. We declare all items at actual value to comply with global shipping regulations. For estimates, consult your country's customs office before purchasing.